eZs3 FAQ

In the eZs3 FAQ, you can find answers to many of the questions that we're often asked, solutions to simple problems that other users have experienced, and suggestions by fellow eZs3ers on how they're getting the most out of eZs3.

If you have a question, problem or suggestion that you think should be in the FAQ, let us know here.

2. How do I add extra people to my s3 account? How do I swap out and manage my eZs3 Business Account?

Amazon S3 file management, file names, folder names, file types, metadata and file access policies which can stop your videos showing

Business Users - Adding Extra Users to your Amazon S3 Account

Which embed code should I use - the javascript snippet or the HTML code?

What bitrate should I use when encoding my video? How do I optimize my video for the web?
Derek Stanley

Amazon S3 Account & Keys - Check your Access Key and Secret Key

How do I figure out what my eZs3 email address is? I want to purchase a premium feature - but not sure which email address to use?

Adding a Start Image to my video audio - How do I add a picture before the start of my media player?

Even more reliability for your players on March 1st 2010

How to use the new Social Media Skin - link your followers directly to your video using Facebook or Twitter!

What is h.264 video? How can I use eZs3 to deliver my high quality videos?

My video has no sound or picture, what could be causing this? Why am I not using the right codec? What is a codec anyway?

How to use the Frameless Player - bring your green screen videos to life!

How to use the Overlay

Welcome Aboard. Let's Get Started...

How can I loop my video? Can I make my media start over again?

Using the New Quick Player Template Feature

My video doesn't fit the player? How do I resize my video? What do the stretching options mean?

Setting up the Amazon CloudFront Network on your eZs3 account

How do I prevent Hot Linking on my Amazon s3 account? Protect your files with the Encode Player feature

Associate your Amazon S3 account with your eZs3 account

Locate your Access and Secret Keys, to Associate your Amazon S3 Account with eZs3

What is Amazon CloudFront and how can it help me?

Download Link at ezs3? I've uploaded my file to my Amazon s3 account, how do I provide a link for my viewers to download it? Say a download here link in an email? Or even a torrent link?

How much will it cost to host my 20 Meg video on Amazon S3? What is the bandwidth charge? How can I work out the price?

What's the best width and height combination or aspect size for storing and sending my videos when using Amazon S3 and the Amazon CloudFront?

How do I protect my videos from Pirates and Thieves?

Why can't I delete my S3 files? Why can't I access my Amazon S3 folder?

How can I host and play my High Definition HD video on Amazon S3?

Say my video is only 30 seconds long, how big is the video file going to be and how much will it cost to host and play from my Amazon s3 account?

Looking at my Amazon S3 account - What does all that info in the File and Folder summary mean?

Spare page

Welcome Mac users - here's what you need to know

When attempting to upload files, I cannot connect to the S3 service. I get a message that says, "A connection to the S3 service could not be established."

Why won't my video, screencast or GotoMeeting recordings play after I just uploaded them to my Amazon S3 account?

Amazon s3 access key don't work? Hey...I just signed up for eZs3 and when I try to add my keys your system keeps saying there's an error?

I can't see the Player Controls on my Camtasia Studio ExpressShow SWF Production, Why?

Why Doesn't the eZs3 Uploader Load when I Try to Upload my Files to Amazon S3?

How do I add a PayPal Product Purchase Link as a Clickable Watermark link?

Why won't my video/audio play when I've added the eZs3 embed script to my page?

So how do I connect eZs3 to my Amazon S3 account?

Example Image Gallery Created Using eZs3

Would you like your online videos to have the same protection that Oprah, Judge Judy and Jerry Springer use? ...Well you can with Viral Branding from eZs3

Example Mp3 Audio Players Created in eZs3

Why do some video formats take so long to load and play - FLV, MP4, MOV, WMV

Mac Users - here's how to render your Quicktime Video to Flash (FLV or MP4)