eZs3 FAQ


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eZs3 FAQ

In the eZs3 FAQ, you can find answers to many of the questions that we're often asked, solutions to simple problems that other users have experienced, and suggestions by fellow eZs3ers on how they're getting the most out of eZs3.

If you have a question, problem or suggestion that you think should be in the FAQ, let us know here.

Looking at my Amazon S3 account - What does all that info in the File and Folder summary mean?
When I create a new Amazon S3 folder, using your eZs3 system I notice after uploading some files that I get a folder/file summary. What does the information on display actually mean? . . . keep reading

The Beginners Guide to Vidgets
. . . keep reading

Want to Render your video in FLV? Use the Free Riva Encoder - as Sony Vegas does not render in FLV

If you are using Sony Vegas and want to output your finished video for web use, you might be surprised to discover that Sony Vegas does not render in FLV First you will need to download the free encoder software from Riva Riva Encoder . . . keep reading

Welcome Mac users - here's what you need to know
We have many Mac users who are members, here at eZs3.com Here's what we have discovered: There are update timing clashes between the Mac and Java platforms - it is easy to get caught out! Depending on your own settings (and what Mac have released to support Java) our uploader may not work . . . keep reading

Quick tips on filenames - why your files show unexpected percentages - % - and may not work in some browsers!
The filenames which you set on your computer for ease of use and remembering, when uploading the file to your Amazon account, the name is carried over. Which you then use as the core reference for creating your players etc However, this can have adverse effects to your finished video. . . . keep reading

Why won't my video, screencast or GotoMeeting recordings play after I just uploaded them to my Amazon S3 account?
When we get asked why won't my video files play on my Amazon S3 account, we check the video file size and and the filetype used for the Video, Camtasia Screencast or GotoMeeting recording. . . . keep reading

Amazon s3 access key don't work? Hey...I just signed up for eZs3 and when I try to add my keys your system keeps saying there's an error?
Why don't my Amazon s3 keys work? Even though you have an Amazon account - you haven't got an S3 account and so the keys are not active Amazon for some reason known only to themselves, have created a two-stage sign up process. . . . keep reading

I can't see the Player Controls on my Camtasia Studio ExpressShow Production, Why?
If you produced your Camtasia Studio video using the Flash ExpressShow feature, it may be the case that you cannot see the player controls beneath the video. . . . keep reading

Why Doesn't the eZs3 Uploader Load when I Try to Upload my Files to Amazon S3?
Clicking on Upload Your Files from the main control panel of eZs3 launches a Java Applet in a new window, that allows you to drag and drop files from your PC, to your Amazon S3 account. . . . keep reading

How do I add a PayPal Product Purchase Link as a Clickable Watermark link?
A great way of monetizing your media is to make your watermarks and images clickable, and link them directly to a PayPal purchase page, so your viewers can purchase products featured in the video immediately. . . . keep reading

Why won't my video/audio play when I've added the eZs3 embed script to my page?
In order for the media to play on your site, you need to have the viewing permissions for the file set so that everyone can view the media. . . . keep reading