Hi

We are always interested in hearing your comments or questions.

We usually respond the same day

Please note:
We are based in the UK so telephone contact is not always ideal!

Support Tickets

Mostly our service here at eZs3 just works!

Over the last 2 hundred or so memberships, we find that the support requirements usually fall into 3 areas:

1 Can't connect eZs3 to Amazon S3 account - this is covered in our FAQ .

2 Filenaming - often files can't be deleted, folders can't be accessed and all sort s of other problems arise because of the filenames used. Please follow the FAQ suggestions. We can't support this, your filenaming and file management is your own responsibility

3 Mac users can't use our uploader - this is because the Mac platform runs at different paces with the Java platform. Again this isn't something we can support! Please see the FAQ

To help support you...
We will need the filename, folder and website address.

You must ALSO logout for us to take a look.

You can reach us by using the email form below or via the Support Forum.

Or contact us by snail mail, or phone.

Phone: 00 44 113 815 1884

Digital Marketing Limited
19a Bridgegate
Howden,
Goole,
East Yorkshire
England
DN14 7AT